Terms & Conditions
Welcome to Ellison & Clarke. These Terms & Conditions apply to your use of our website and to any orders placed through our online store.
By visiting our website or making a purchase, you agree to these Terms. If you do not accept them, please do not use our website.
Use of the Website
You may use our website only for lawful purposes.
By using this website, you confirm that you are at least 18 years old, or that you are using the website with the involvement or permission of a parent or legal guardian.
You must not misuse the website, attempt to disrupt its operation, access restricted areas without authorisation, or use our services in a way that breaches applicable laws or regulations.
We reserve the right to suspend, restrict, or terminate access to the website if these Terms are breached.
Product Availability
All products shown on our website are offered subject to availability.
We may limit order quantities, amend product listings, or remove products from sale at any time without prior notice.
We do our best to present colours, descriptions, and sizing information as accurately as possible. However, slight variations may occur depending on your screen or device settings.
Orders and Acceptance
Once you place an order, you will receive an email confirming that your order request has been received.
Your order is only considered accepted once it has been dispatched.
We reserve the right to decline or cancel any order in cases including, but not limited to, pricing inaccuracies, stock issues, failed payment, suspected fraud, or incorrect customer details.
Pricing and Payment
Unless otherwise stated, all prices displayed on our website are in British Pounds Sterling (GBP).
Full payment is required at checkout before an order can be processed.
We may change product prices at any time before an order is submitted.
Shipping
Any delivery timeframes shown on our website are estimates only.
For full information about shipping and delivery, please refer to our Shipping Policy.
We are not liable for delays caused by couriers, customs, weather conditions, or other events beyond our reasonable control.
Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy.
To qualify for a return, refund, or exchange, items must meet the conditions set out in that policy.
Nothing in these Terms affects your statutory rights as a consumer.
Accuracy of Website Information
We aim to keep all information on our website accurate and current.
However, errors may occasionally occur in relation to product descriptions, pricing, stock levels, or other website content.
We reserve the right to correct such errors or omissions at any time without prior notice.
Intellectual Property
All content on this website, including text, product descriptions, images, branding, logos, graphics, and design elements, is owned by Ellison & Clarke or used under licence.
You may not copy, reproduce, distribute, publish, or otherwise use any website content without our prior written permission.
Third-Party Links
Our website may include links to third-party websites, platforms, or services.
We are not responsible for the content, privacy practices, or operations of any third-party website.
Limitation of Liability
Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded under applicable law.
To the fullest extent permitted by law, Ellison & Clarke shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or the purchase of products through our store.
Privacy
Any personal information you provide through our website is processed in accordance with our Privacy Policy.
Changes to These Terms
We may revise or update these Terms & Conditions from time to time.
The most current version will always be available on this page.
By continuing to use our website after changes are published, you agree to the revised Terms.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
Store Name: Ellison & Clarke
Warehouse Address:
Unit 1, Bloom Hackney
Batrip Street, London E9
United Kingdom
Address:
138B Singel
3112 GT Schiedam
The Netherlands
Email: info@ellisonandclarke.com
Phone Number: +447988521807
Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 5:00 PM
Response Time: We aim to respond within 24 working hours.